Privacy Policy

1. Information We Collect

Information you provide. We may collect your name, email address, telephone number, service or property address, ZIP code, project details, requested services, preferred appointment information, photos or files you submit, and the content of your communications with us.

Information collected automatically. When you use the website, we and our service providers may collect your IP address, browser and device information, operating system, referring page, pages viewed, approximate location, interaction data, and date and time of access.

Information from other sources. We may receive information from referral partners, advertising platforms, social media services, public sources, and vendors that help us understand how visitors find and use our website.

2. How We Use Information

We may use information to:

• Respond to inquiries and provide estimates or requested services.

• Contact you about scheduling, project details, service updates, and customer support.

• Operate, maintain, secure, personalize, and improve our website and services.

• Measure website performance and understand advertising and referral effectiveness.

• Send marketing communications where permitted by law and consistent with your choices.

• Prevent fraud, enforce our agreements, protect our rights, and comply with legal obligations.

3. Calls, Text Messages, and Email

When you provide contact information, we may use it to respond to your request and communicate about your project. If you separately consent to marketing calls or text messages, we may contact you at the number provided, including through automated technology where permitted by law.

Consent to marketing communications is not a condition of purchasing services. Message frequency may vary, and message and data rates may apply. You may opt out of marketing texts by replying STOP and request assistance by replying HELP. You may unsubscribe from marketing emails using the link in the message.

4. Cookies and Similar Technologies

We and our vendors may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand site use, measure campaigns, and support advertising. These technologies may collect device identifiers and information about your interactions with this and other websites.

You can adjust browser settings to block or delete cookies. Where available, you may also use the cookie controls displayed on our website. Blocking certain technologies may affect website functionality.

5. How We Disclose Information

We may disclose information to:

• Service providers that support website hosting, forms, customer relationship management, communications, scheduling, analytics, advertising, security, and business operations.

• Business and referral partners when necessary to respond to your request or provide a service you request.

• Professional advisers and authorities when reasonably necessary for legal, safety, compliance, or fraud-prevention purposes.

• Parties to a business transaction involving a merger, financing, sale, reorganization, or transfer of some or all of our business or assets.

We do not sell personal information for money. Some analytics or advertising activities may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws, even when no money is exchanged.

6. Your Privacy Choices

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of targeted advertising, certain sharing or sales, or specific profiling activities, and to appeal a decision concerning a privacy request.

To submit a privacy request, email info@trustroofing.com or call 813-560-2998. We may need to verify your identity and authority before completing a request. Authorized agents may be required to provide proof of authorization.

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, in accordance with legal requirements and our available technology.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements, meeting legal obligations, and protecting our business. Retention periods vary based on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information.

9. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.

10. Third-Party Links and Services

Our website may link to or integrate with websites, social networks, maps, videos, financing providers, or other third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of the page. Material changes may also be communicated through the website or by another appropriate method.

12. Contact Us

For questions or privacy requests, contact:

Trust Gutter Systems
c/o Trust Roofing
2322 Lake Avenue SE
Largo, Florida 33771
813-560-2998
info@trustroofing.com